FAQs MAP4 Materials Testing Software

MAP4 Materials Testing Software - FAQs and Troubleshooting

What are the Windows system requirements for MAP4?

  • Processor 2 GHz
  • RAM 8 GB
  • Hard Disk Size 500 GB
  • Video 1920 x 1080 minimum
  • Serial Port 2 USB Ports
  • Operating System Windows 10 & 11
    (Requires: Microsoft .NET Framework 4.5)

What Versions of Windows is MAP4 compatible with?

MAP4 is compatible with Windows 7, 8, 10, and 11 operating systems.

To operate on Windows 11, you must use version 4.4.69 or higher.
If you are using version 4.4.68 or lower, please contact us to upgrade.

You can check your current version by opening the Preferences tab — the version number will appear in the panel below.

Need to upgrade? Please contact Thwing-Albert for a quote – click here to email a request for an updated version. 


How do I migrate to a new computer?

When you need to migrate to a new computer the MAP4 Software has two methods available to make this move.  Download this PDF and if you are having any issues email map4help@thwingalbert.com.   Make sure you backup your scripts before you migrate.   

MAP4 TIP How to move data to a new PC


How do I backup my scripts?

Click here to watch a short video on how to backup your scripts.

 


How do I check the communication between my computer and my testing machine?

If you are unable to establish communication between MAP4 and your tester (EJA Vantage, NX, FP2255, FP2260, HOM, ProTear) try the troubleshooting guides below.  This could be due to a few common issues including multiple instances open and running or security level access.   

Communications Troubleshooting  Download PDF

How to check Comm Port Settings  Download PDF


What test methods are included?

The standard test method library includes various industry standards ASTM, ISO, DIN, TAPPI, and more.  Some examples include  these common standards – ASTM D882, F88, ISO 12625.  The existing methods can be modified and new methods can be created to suit your needs.  If you want to know if we already have your standard in our library click here.    


What types of tests can be performed using MAP4?

MAP4 includes a library of numerous test methods.  When the testing machine has the proper setup and accessories MAP4 can run tests including compression, puncture, burst, adhesion, tensile/elongation, tear, coefficient of friction, flexural stiffness/rigidity, etc.


What is the benefit of having multiple users?

MAP4 installs with a list of standard users. Additional users can be created and customized – each with their own set of permissions.  Access can be password protected to allow administrators to control test method and data integrity.


What are the global test method settings?

The global test method settings are where you can modify the test to meet your specific needs. 

Use caution here as modifying these settings can effect results and should only be changed with permission from the administrator.

Break Point Methods  Download PDF 

Toe Compensation  Download PDF 

Yield Analysis  Download PDF 

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