Thank you for submitting the RMA request form. You will be contacted with an RMA # and packaging instructions.
Please remember to ship authorized return items, freight prepaid to:
Thwing-Albert Instrument Company
ATTN: RMA # XXXXX
14 West Collings Avenue
West Berlin, NJ 08091
- Clearly mark the outside of your box with the assigned RMA #.
- Include a copy of your completed form and purchase order in the package.
- All accessories essential to operation and calibration must accompany the instrument(s) being returned. This includes load cells, grips, augmenting and checkweights.
NOTE: We highly recommend that you use the Thwing-Albert engineered packaging that is specific to your instrument. If you do not have the packaging we will be happy to provide a quote.
QUESTIONS: Please direct all questions to firstname.lastname@example.org or 856-767-1000.
The Service Team