Preventive Maintenance and Calibration Services

Thwing-Albert - Your partner, supporting you in all of your materials testing needs!

Thwing-Albert ServiceWhether you need a turnkey installation with training, annual maintenance, full-service contract, or an annual calibration for your materials testing equipment, Thwing-Albert’s goal is to ensure your complete satisfaction. As an ISO 9001 Registered Company, we understand the challenges you face in maintaining top quality.

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Multiple Service Centers

Because rapid response time is critical to most test laboratories, Thwing-Albert maintains support lines and has Sales & Service Offices throughout the United States and abroad. For more information on an office near you, please call our Service Team at 856-767-1000 or contact us at service@thwingalbert.com.

New Instrument Warranty

All of Thwing-Albert's instruments come with a One-Year Limited Warranty.

Calibration Services

When all you need is a simple instrument calibration, a Thwing-Albert Field Engineer will come to your site and verify your equipment's performance.

Preventive Maintenance Inspection (PMI) Agreement

In order to ensure your test equipment provides accurate and repeatable test data, yearly Preventive Maintenance Inspections are necessary.  Regular maintenance is the most cost-effective way to keep your instrument running smoothly and in adherence to calibration guidelines to avoid disruptions in your daily business.

A Thwing-Albert Field Engineer will inspect, calibrate and certify your machine.  If the instrument requires repairs, our field engineer can troubleshoot any issues at that time as well.

PMI with Calibration includes:

  • A pre-defined set of maintenance procedures including instrument cleaning and lubricating.
  • Worn parts whose total replacement cost does not exceed $50.00 per instrument will be replaced at no charge.
  • A new calibration certificate and sticker will be issued.

You also have the option to prepay for a PMI Contract, this includes two maintenance visits per year and priority scheduling to stay up to date with your calibration certificate. 

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