Thank You!

Thank you for submitting the RMA request form.  You will be contacted with an RMA # and packaging instructions.

Please remember to ship authorized return items, freight prepaid to:
Thwing-Albert Instrument Company
ATTN: RMA # XXXXX
14 West Collings Avenue
West Berlin, NJ 08091
USA

- Clearly mark the outside of your box with the assigned RMA #.
- Include a copy of your completed form and purchase order in the package.
- All accessories essential to operation and calibration must accompany the instrument(s) being returned.  This includes load cells, grips, augmenting and checkweights.  

NOTE:  We highly recommend that you use the Thwing-Albert engineered packaging that is specific to your instrument.  If you do not have the packaging we will be happy to provide a quote.

QUESTIONS: Please direct all questions to service@thwingalbert.com or 856-767-1000.

Thank you,
The Service Team