Quality determines success for our customers, so it's the first consideration in everything 
we do. In 1995, Thwing-Albert received its ISO 9001 certification, which further enhanced 
our reputation for providing dependable solutions.  As of 2003, we have received 
certification in the new ISO 9001:2000 standard.

Thwing-Albert Instrument Company's quality policy is to continually improve products, services, 
processes, methods and work environment to ensure that each customer receives consistently high quality  products and services on time. Our goal is to meet or exceed the needs and requirements of all our customers.   We will achieve customer satisfaction through continued process improvements. We will ensure the necessary environment, procedures, training, tools and equipment are available to support all of our customers.

Copies of Thwing-Albert's ISO 9001:2000 Certificates of Registration follow:

North American Certificate